Clear-Com Arcadia: Advanced Communication for West End Shows

Clear-Com’s Arcadia system has played a crucial role in meeting the complex audio and communication needs for “Stranger Things” at the Phoenix Theatre and “MJ The Musical” at the Prince Edward Theatre. The West End is known for its high-quality theater productions, and these shows uphold that reputation.

Enhanced Communication for “Stranger Things”

The “Stranger Things” adaptation at the Phoenix Theatre has significantly benefited from Clear-Com’s advanced communication solutions. The sound design team, led by Paul Arditti, with associates Chris Reid and Rob Bettle, utilized the Arcadia system. Rob Bettle, familiar with Clear-Com’s HelixNet Digital Network Partyline System and FreeSpeak II wireless systems, found Arcadia to be exceptionally flexible and reliable. “For this complex show, we needed a robust system that could handle intricate communication needs,” Bettle explained. “Arcadia supported 24 channels of wireless communication and 12 HRM-4X beltpacks, providing a streamlined setup. The ease of patching the comms over the network was a game-changer, simplifying the coordination of our technical crew.”

Audio Solutions for “MJ The Musical”

“MJ The Musical” at the Prince Edward Theatre also required a demanding audio setup. Sound Designer Gareth Owen and associate Russel Godwin chose Arcadia as their primary communication system in the U.K. Their configuration included 24 wireless channels and 10 HRM-4X beltpacks, integrated into a network that also managed comms, CCTV, and audio distribution. Owen stated, “Clear-Com has become our go-to solution for its unparalleled performance and support. In a production of this scale, reliable communication is crucial. The technical support from Clear-Com has been exceptional, providing us with confidence and efficiency in our operations. I don’t think we have ever had support quite so good from any company almost ever.”

Seamless Communication Network

The interconnected Clear-Com components created an efficient communication network for both shows. The HelixNet digital network partyline system simplified cabling and delivered clear, intelligible audio across all communication points. FreeSpeak II’s robust wireless capabilities allowed team members to move freely without losing connection quality. This integrated setup enhanced coordination, reduced technical complexity, and improved overall production efficiency.