This implementation addressed the challenges of a complex production setup and stringent IT security policies.

Overcoming IT Constraints with Cloud-Based Solution

To manage real-time communication across a geographically distributed production team, KMOV-TV adopted Gen-IC to bypass traditional IT constraints, such as external port forwarding rules on their firewall. The cloud-based solution enabled the station to connect LQ Series IP Interfaces at their production truck on-site and at their studio 30 miles away, utilizing Clear-Com’s Virtual Intercom matrix hosted on Google’s secure infrastructure.

Seamless Communication without VPN Connections

This setup allowed for seamless communication without the need for VPN connections, ensuring robust and reliable operation under live broadcast conditions. Gen-IC’s integration enabled the station’s production team to use the Agent-IC mobile app to access intercom channels via smartphones or tablets. The flexibility of Gen-IC also allowed for real-time adjustments, such as adding or removing users and channels, with the capability to monitor and control the intercom system remotely.

Feedback from KMOV-TV

“Gen-IC proved invaluable for this large-scale remote production,” said David Collins, Broadcast Engineer for KMOV-TV. “By connecting our LQ devices to Clear-Com’s virtual intercom in the cloud, we were able to set up our communications network days in advance, allowing us to focus on other aspects of the production. The ability to maintain seamless, latency-free communication between our studio staff and on-site team was critical to our success, and we were thoroughly impressed with Gen-IC’s performance and reliability. We look forward to incorporating it into future broadcasts.”

Clear-Com’s Role

Bob Boster, President of Clear-Com, commented: “We are pleased that KMOV-TV chose Gen-IC for their live broadcast of America’s Biggest Birthday Parade. Gen-IC is designed to simplify and enhance communication for remote productions, particularly in scenarios where traditional IT setups like firewall port forwarding aren’t feasible. It offers broadcasters a cost-effective, scalable, and secure way to connect their teams using a wide range of devices, including iOS, Android, PC, or Mac.”

Clear-Com continues to develop communication technologies that support broadcasters in handling complex productions, ensuring effective execution in demanding environments.