Clear-Com® has introduced the Gen-IC Cloud Intercom® system, a pioneering virtual intercom solution that seamlessly blends traditional hardware with virtual intercom clients
Clear-Com® has introduced the Gen-IC Cloud Intercom® system, a pioneering virtual intercom solution that seamlessly blends traditional hardware with virtual intercom clients
This cutting-edge system is designed for easy scalability and will be available globally through Clear-Com’s network of Reseller Partners. It allows for the swift expansion of virtual clients, uniquely integrating with Clear-Com’s existing hardware over various networks including LAN, WAN, and the Internet.
Minimizing Latency in Audio Communications
Recognizing the critical importance of low latency in audio communications, Clear-Com has engineered a specialized virtual intercom application capable of deployment in specific regional locations. This strategic placement reduces latency issues commonly associated with virtual systems. Administrators can now deploy the Gen-IC Cloud Intercom in proximity to user teams, enhancing efficiency. Furthermore, this system enables global interconnection of Gen-IC Cloud Intercom instances, thereby creating a highly effective communication tool for essential production tasks.
Feedback from Development and Testing
Product Manager Kari Eythorsson has highlighted the significant effort and customer feedback involved in the development of the Gen-IC Cloud Intercom and SkyPort™. Acknowledging the challenges in creating virtual intercom systems, Eythorsson emphasized the company’s commitment to delivering a dependable and expertly crafted solution. Extensive field testing has garnered positive reviews, notably from Antonio Barbosa and his team at TV Globo, who praised the system’s seamless communication and outstanding audio quality even during high data traffic events.
User-Friendly Design and Integration
The system is user-friendly, incorporating Clear-Com’s acclaimed virtual clients, the Agent-IC® mobile app, and the Station-IC™ virtual desktop client, thus negating the need for additional user training. The integration of virtual clients with hardware ecosystems is facilitated through Clear-Com’s LQ® Series of IP Interfaces, simplifying the interfacing process.
Enhanced Workspace Management with SkyPort
The introduction of Clear-Com SkyPort enhances workspace management for Partners, streamlining the management of various customer sites and events in a singular online application. SkyPort empowers Partners to assign local administrators for event management, placing control in the hands of users while maintaining access to Clear-Com’s robust support network.
News source: https://www.clearcom.com/
