Witbe, a global leader in automated testing and monitoring technology for video service providers, has announced the release of an updated version of its Remote Eye Controller (REC) application.
This new version brings expanded monitoring, recording, and customization capabilities to meet the growing demands of video service providers.
Virtual Network Operation Center for Improved Video Monitoring
The latest version of REC has been developed to serve as a virtual Network Operation Center (NOC), allowing users to remotely control, monitor, and test a wide range of devices. These include set-top boxes, web applications, mobile devices, and smart TVs. By facilitating continuous post-release testing, this update enables faster time-to-market for service providers.
Enhanced Customization Options
One of the key features of the new REC is its enhanced customization. Users can now adjust the amount of information displayed on their device’s streams, ensuring that the mosaic view is tailored to their specific operational needs. This feature can be accessed from mobile devices, computers, or office NOC screens.
New Recording Functionality
The updated REC introduces the ability to record a device’s live feed at any time, allowing users to capture errors outside of automated testing sessions. This recording feature is designed to assist with error reproduction and escalation, enabling teams to resolve issues more efficiently.
Real-Time Performance Monitoring and Alerts
Another important addition to the REC is the display of key performance indicators and real-time alerts within the mosaic view. Errors such as missing audio or black screens are immediately visible, enabling video service providers to monitor service availability and performance from a single application without relying on separate monitoring tools.
Statement from Witbe’s CEO
Mathieu Planche, CEO of Witbe, stated that the new version of the Remote Eye Controller represents a significant update to the platform, combining live video streams with automated test alerts to provide a centralized video monitoring application. This update is accessible from any web browser, making remote troubleshooting more efficient for service providers.
About Witbe
Witbe is a company specializing in automated testing and proactive monitoring technology, particularly focused on the Quality of Experience (QoE) for video services. Founded in 2000, the company is headquartered in Nanterre, France, and operates globally with offices in cities like New York, San Francisco, Montreal, and London. Witbe provides solutions that allow video service providers to test and monitor the performance of services across various devices such as set-top boxes, mobile phones, smart TVs, and computers.
News source: Witbe
